Choice the screen as right....
One of the gifts I received at Christmas is an external hard drive for my computer. Sadly, the instruction manual seems to have been written by one of those legendary typing monkeys:
Step 1: Click on [start], choice the [control panel] in [setting],double click [system] and open [hard disk]. A screen appears as right.
"Step 2: You can see the USB2.0 hard Disk you just add. High light the USB Hard Disk and choice the [property], select [setting]. setting the USB2.0 Hard Disk to [removable].
"Step 3: After restart the system, a removable HDD is added to [My Computer] . Choice the removable HDD and click right bottom of mouse. Select the [format] to format your USB2.0 Hard Disk Drive.....
Unfortunately, none of the above results in the computer acknowledging the drive, either "after restart the system" or before, no matter what I "choice", no matter whether I "click right bottom of mouse" or somewhere else. I expect that I and their telephone technical-support staff will be spending much productive time together.
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1 comment:
Fiend @ 1:13AM | 2004-02-03| permalink
You seem pretty confident that legendary typing monkeys wrote the documentation rather than the knowledgeable and coherent tech support guys you’ll be contacting.
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Felix @ 1:03AM | 2004-02-03| permalink
One can always hope. Can't one?
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Yam @ 12:57PM | 2004-02-03| permalink
Heh... good luck getting a live tech support rep on the phone :)
Let's chat soon about the drive. It ought to cooperate with your PC without any drivers, control panels, or other monkey business. Any problems you experience are more likely to be caused by the hard drive itself rather than the enclosure, so the tech support may not be able to help much.
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